To help you complete our Sustainability Charter questionnaire, we have compiled the following user guide.
Please take the time to read the instructions and advice carefully before proceeding to the questionnaire. You will find a link to the questionnaire at the bottom of this page.
This user guide gives a practical overview of why the questionnaire has been developed, how it is structured, and how we will use the information provided.
You can also download the Glossary of Terms used in the questionnaire.
NB: for this questionnaire, we define 'strategy' as your company having a plan of action – even in its early stages - designed to achieve a long-term or overall aim in this area. This includes the use of evaluation/auditing tools (such as Ecovadis or SMETA).
IFRA and IOFI thank you very much for your support in this collective endeavor.
Please note that the completion of the questionnaire is purely optional, as is the number or type of questions you may wish to respond to or not.
The IFRA-IOFI Sustainability Initiative is voluntary and non-binding, and both Associations want to emphasize the non-compulsory nature of the project.
Each company is involved because it is convinced that anchoring sustainability within business strategies is crucial for a prosperous and viable future.
This questionnaire is about striking a balance: we want to collect accurate information from each participant but do not want to impose external verification or control mechanisms, nor to assess or benchmark the performance of individual companies.
Individual company data will be treated confidentially and no individual company data will be communicated to other members. Instead, we will aggregate data before it is communicated, in line with our goal of giving an overview of where we stand as the fragrance and flavor industries on the subject of sustainability.
The questionnaire has five sections that relate to the five focus areas of the Sustainability Initiative - click the titles below to read fuller explanations and a summary of commitments:
Within each of the five sections, there is a similar structure and questions.
First, an overview of the agreed commitments and additional background information.
Second, a question on your company's overall strategy for this focus area. If you have an overall strategy in place, you will be asked for details such as whether your company uses or follows internationally agreed evaluation tools or programs (we do not need evaluations or results).
Third, questions on progress against specific commitments relating to the focus area.
An overview of the topic is contained at the start of each section of the questionnaire.
The flavor and fragrance industries aspire to ensure responsible sourcing throughout the value chain.
1.1 We foster the economic health of farmers and local communities with fair and long-term partnerships;
1.2 We promote respectful labor practices in line with human rights and international labor standards;
1.3 We aspire to protect, restore and promote sustainable use of ecosystems.
First, you will be asked to report on the existence of an overall strategy within your company regarding responsible sourcing of raw materials:
Second, we seek more details on how your company performs against the three specific sustainability commitments in this Chapter – namely:
For each commitment, you will be asked a multiple-choice question that allows you to evaluate your company’s progress.
Through this 20-minute survey we seek to understand the state of play in the fragrance and flavor industries on the five objectives of this joint initiative.
By clicking the button below, you will be directed to the questionnaire on the Typeform platform. To proceed, you will need to obtain a password by contacting Maxime Marchal (firstname.lastname@example.org).
Please continue to the end of the process, including giving your personal details, and click the 'Submit my answers to the questionnaire' button.
The questionnaire should be completed by a single representative per company member of IFRA and/or IOFI (whether a direct member or a member of a national association):